Writing letters to decorate biscuits and sweets

To our valued customers Before purchasing, you must confirm the desired item, in addition to the color and size that is appropriate for you. .

Shipping delay:

In order to avoid delays in the process of shipping goods due to incorrect selection, please Accuracy in choosing the appropriate one at the beginning of creating the order

some problems:

To avoid problems that may occur after the shipping process, please be careful in making an accurate and appropriate choice.

alert:

There may be a delay in the delivery of orders due to changing the required size or color .

Thanks and appreciation :

We are grateful and appreciate your cooperation

Return policy

You may return most new, unopened items within 3 days of receipt for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of your package being delivered to the return shipper, however, in many cases, you will receive a refund more quickly. This time period includes the transit time for us to receive the returned shipment from the shipper (5 to 10 business days), the time it takes to process your return shipment once we receive it (3 to 5 business days), and the time it takes for your bank to process your refund request. Our service (3 to 5 business days).

If you need to return an item, simply log in to your account, view the order using the “Complete Orders” link under the “My Account” menu and click the “Return Item(s)” button. We will notify you via email of your refund once we receive and process your returned item.

Shipping

We can ship to almost any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on your shipping quotes page.

Please also note that shipping rates for many items we sell are based on weight. The weight of any item can be found on its details page. To reflect the policies of the shipping companies we use