common questions

Below are the Frequently Asked Questions. There are some common concerns of our customers before purchasing the product
If you have further questions, please just send them to .

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If you have a problem or question that requires immediate assistance, you can click the button below to chat live with a customer service representative.

If we are not available, send us an email and we will get back to you within 20-36 hours!

Pre-sale questions

Yes, there is express delivery in Market. You can choose this method when ordering the shipment.

Please check the order status on the “My Order” page first:

1/ If the order is not shipped, you can click the Cancel Order button to cancel the order.

2/ If your order was paid online, you can refuse to receive it upon arrival, and we will refund the order value after the shipment returns to us.

The order may have been split into two or more shipments for the following reasons:

  • 1- The products were shipped from different warehouses.
  • 2- The processing of some products was delayed, so we shipped the remaining products first so that they reach you early.
  • 3- Reducing the weight of the shipment when shipping quickly.

We suggest you add the out of stock product to your wish list. After returning the product, you will be notified via the Market website

You can access our website with ease, and begin the shopping experience in very simple steps, which are as follows:

  • 1- Log in or create an account on the Market website.
  • 2- Add the products to the cart, then click “Complete Purchase”.
  • 3- On the payment page, choose the shipping address and shipping type, then click “Confirm Order.”

You can call Market’s designated number for complaints: 00966 569515470. Contact customer service via technical support email:

The order arrives within a period of time ranging from seven to nine days, and it is possible for the order to arrive in a shorter period of time if the customer uses the express shipping feature.

Unable to find satisfactory answers? Contact support